By Great Guy
I happened to switch on the telly and come across the Europeans Championships. Why do people want to dedicate large parts of their adult life to becoming professional athletes? Unless you're at the very top of your game I can't see you making any money.
A British guy just won the 100m breast stroke. I just can't see where the money comes from to pay this guy more than a fairly crap salary. Dont get me wrong, it must be a fun life travelling the world etc. However it just seems a waste of time to me.....
Why do companies use offshore call centres? I can't possibly believe that there's any cost savings involved once you factor in lost business, the expense of dealing with all the inevitable escalations from annoyed customers, all the cost of running an operation 5000 miles away and so on.
My own example: I once tried to add track day insurance to my existing car insurance from Norwich Union. I called them up and got a guy in India who didn't know what a track day was and, once our mutually incompatible versions of English and the crappy phone line (presumably another cost saving measure) were factored in, was incapable of understanding my explanation (at one point he asked if I wanted tractor insurance). In the end I gave up and bought it from somewhere else even though I knew that Norwich Union sold it.
These days for anything remotely critical (insurance, bank accounts, utilities) I do my best to check first if the company in question uses offshore call centres and will avoid them if they do.
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